- Order Cancellation
Customers can cancel their order within 7 days of purchase. If the cancellation request is raised within this period, we will process a full refund to the original payment method. - Refund Process
Once the cancellation or refund request is approved, the amount will be refunded within 5–7 business days depending on the payment gateway or bank processing time. - Replacement Policy
If the delivered product is damaged, defective, or incorrect, we will provide a 100% free replacement at no extra cost to the customer. - Conditions for Refund/Replacement
The product must be unused and in its original packaging.
Proof of purchase (order ID or invoice) is required.
Customers must raise the refund/replacement request via our official email.
Contact for Refund/Replacement
Puril
16, 2nd Floor, 7th Cross, 3rd Block,
Nandhini Layout, Bangalore, Karnataka – 560096
📞 8792251768
📧 puril.co.in@gmail.com
